USA AND CANADA RETURN POLICY
We will gladly accept any return for domestic and Canadian orders within 45 days from your order date. As we only sell first quality items on our site and to help with this goal, we only accept returns on any brand new, mint, and unworn merchandise.

Any worn and used product cannot be returned and if returned will be refused and could be sent back to the buyer, or donated to a local charity, or disposed (at our discretion). We reserve the right to make this decision if worn/used product is returned as it does not make sense to return a return to a customer and incur additional shipping costs. We will only refund the cost of the item that is being returned or exchanged; any shipping fees from the original purchase will not be refunded.

We offer free and easy returns for all of our domestic customers for orders over $50.00. Please contact us at returns@superherowatches.com to start the return process and receive a prepaid return label (for US orders). Expedited shipping charges are non-refundable. Canadian customers will have to pay for any return shipping costs and we do not handle refund any taxes that you paid to the Canadian government.

IMPORTANT TIPS

To ensure a smooth return process, please inspect the item as soon as it arrives. Make sure the item is in new condition and working properly before wearing it or removing any tags or factory tape.

If the item is not working properly then it must be repackaged immediately in order to be eligible for a return. Once it is used, worn or sized, or the tags/factory tape has been removed, we will not accept the returned item

In short, SuperheroWatches.com cannot replace or refund an item when:

The item has been used or worn
The tags/factory tape has been removed
The product has been sized.

2 SIMPLE STEPS

STEP 1 Request your Return Authorization Number (RA#) by emailing us at returns@superherowatches.com. Please provide your order number and product name of what is being returned. We will then email you back a prepaid return shipping label.

STEP 2 Return your unused item, including all materials such as original paperwork and free gifts, using the provided return shipping label.

Our return shipping address is:

SuperheroWatches.com
Returns Department
105 Sunset Drive
Boonville NC 27011

INTERNATIONAL RETURN POLICY
Please note that any orders shipped to any address outside the United States and Canada are considered final sale and cannot be returned. This is due to international shipping costs and import taxes.